Claims

We treat you with kid gloves

How many people have you met who speak glowingly about how they were treated by their insurance company’s claims department?  If you have ever met one of these people, they undoubtedly experienced the high level of standards found with Zurich’s claim handling services.

Our cutting-edge system uses a paperless process to provide responsive service, loss-cost management excellence and world-class efficiency.  In fact when it comes to customer service, Zurich’s North American Claims Care Center ranks at the top of the industry, as recognized by Contact Center World, a global claims industry organization. You can report a claim 24 hours a day, 365 days a year at the Care Center. Experienced claims handlers will quickly assess how and where your claim should be handled, and help ensure that it is processed quickly and efficiently.

Zurich’s claims services also give you many ways to help reduce your costs from in-house managed care and vendor management to litigation management and specialty claims units for coverages such as environmental, professional liability and political risk, just to name a few. 

Whether your claim is small or large, simple or complex, Zurich provides the care and support your company deserves.