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Zurich North America connects to the Customer Service Center
Our team of trained customer service representatives are licensed in 48 states to professionally handle customers' questions and address their insurance needs. Customers have a dedicated e-mail address and can contact our CSR's directly Monday through Friday, from 7:30 a.m. to 7:30 p.m. This allows a CSR more time to devote to larger accounts and additional sales opportunities - generating more revenue and increasing the agency's profit margins.